Политика доставки

Shipping Policy — Worldwide Delivery from China

All HandMyth products are shipped directly from China, where our artisan partners are based. This allows us to offer authentic handmade Chinese crafts at fair prices while supporting traditional craftsmanship. Below is everything you need to know about delivery.

🎯 Delivery Snapshot

🌏 Shipping from: China (Guangdong)
📦 Processing time: 3-5 business days
🚚 Standard delivery: 12-20 business days to most countries
✈️ Express delivery: 5-10 business days (available at checkout)
🎁 Бесплатная доставка on orders over a certain value — check our current promotions
🔗 Tracking: Included with every order

1. Processing Time

Orders are typically processed within 3-5 business daysТовары ручной работы и изготовленные на заказ могут потребовать дополнительного времени на производство (7-14 дней), что будет указано на странице товара.

2. Where We Ship From

All orders are shipped from our facility in Guangdong, China. This means delivery times reflect international shipping timelines. We use trusted carriers including China Post, ePacket, and DHL for faster options.

3. Shipping Destinations

We ship worldwide to most countries, including:

North America: United States, Canada, Mexico
Europe: United Kingdom, Germany, France, Italy, Spain, and 20+ more
Asia-Pacific: Australia, Japan, Singapore, Hong Kong, Taiwan
Other regions: Contact us for confirmation

4. Estimated Delivery Times

Destination	Standard Shipping	Express Shipping
Соединенные Штаты	10-21 business days	5-10 business days
United Kingdom / Europe	14-25 business days	7-14 business days
Australia / New Zealand	14-28 business days	7-14 business days
Asia (Japan, Singapore, HK)	7-15 business days	3-7 business days
Other Countries	14-35 business days	7-21 business days

Note: Delivery times are estimates and may vary due to customs processing, seasonal volumes, or remote locations.

5. Shipping Costs

Shipping costs are calculated at checkout based on order weight, dimensions, destination, and selected shipping method. Бесплатная доставка may be available for orders over a certain value.

6. Tracking Your Order

Once your order ships, you will receive a confirmation email with a tracking number. You can track your package through our website or the carriers tracking system.

7. Customs, Duties, and Taxes

International orders may be subject to customs duties, VAT, GST, and other import taxes. These fees are the responsibility of the buyer and are not included in the shipping cost or product price.

8. Lost or Damaged Packages

If your package is lost in transit, please contact us within 60 days of the estimated delivery date. For damaged items, please provide photos within 48 hours of delivery. See our Refund & Exchange Policy for details.