Privacy Policy

политика конфиденциальности

Last updated: August 6, 2026

1. Who We Are

HandMyth (handmyth.com) is an online store operated by:

佛山市南海区佛步贸易商行 / Foshan Nanhai District Fubu Trading Firm
Business Registration Number: 92440605MAEPK9QJX1
Registered Address: 佛山市南海区大沥镇盐步沙冲中81号首层 (1st Floor, No. 81, Shachongzhong, Yanbu, Dali Town, Nanhai District, Foshan City, Guangdong Province, China)
Contact: handmyth.com@gmail.com | Phone: +86 135 4258 6713

We specialize in authentic Chinese traditional artisan crafts and intangible cultural heritage products, including tea ware, incense, ceramics, lacquerware, and handcrafted gifts.

2. What Data We Collect

Information you provide to us: When you place an order, create an account, or contact us, we collect the information you submit, including your name, email address, shipping address, billing address, phone number, and order details.

Payment information: Payment transactions are processed by our payment service providers (PayPal and Airwallex). We do not store your credit card numbers, card expiry dates, CVV codes, or other payment card data on our servers.

Automatically collected data: When you visit our website, we may automatically collect certain information such as your IP address, browser type, device information, pages visited, and referring URLs. This helps us understand how visitors use our site and improve our services.

Cookies: We use cookies and similar technologies to remember your preferences, keep items in your shopping cart, and understand site usage. You can disable cookies in your browser settings, but some features of the site may not function properly without them.

3. How We Use Your Data

We use the information we collect to:

• Process and deliver your orders, including sending order confirmations and tracking updates
• Respond to your inquiries and provide customer support
• Process refunds and exchanges in accordance with our Refund & Exchange Policy
• Prevent fraud and ensure the security of our website and transactions
• Comply with legal obligations
• Send you newsletters or marketing communications, only if you have subscribed (you can unsubscribe at any time)

4. Sharing Your Data

We do not sell, rent, or trade your personal information to third parties. We share your data only with trusted service providers who help us operate our business, including:

• Payment processors (PayPal, Airwallex) to process your payments
• Shipping and logistics providers to deliver your orders
• Analytics services to understand website usage (in anonymized form where possible)

These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

5. Data Retention

We retain order records and related personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal and tax obligations (typically 5–7 years for accounting records), and resolve disputes.

6. International Data Transfers

Your personal information may be processed and stored outside your country of residence, including in China and the countries where our service providers operate. We take appropriate safeguards to protect your data in accordance with applicable laws.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Data portability (where applicable)
• Withdraw consent at any time

To exercise any of these rights, contact us at handmyth.com@gmail.com. We will respond to your request within a reasonable timeframe, typically within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including secure socket layer (SSL) encryption for all transactions. Our checkout is PCI-compliant and payments are handled by certified payment providers.

9. Children’s Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

佛山市南海区佛步贸易商行 / Foshan Nanhai District Fubu Trading Firm
Email: handmyth.com@gmail.com
Phone: +86 135 4258 6713
Address: 1st Floor, No. 81, Shachongzhong, Yanbu, Dali Town, Nanhai District, Foshan City, Guangdong Province, China