All payments on HandMyth are processed through PayPal’s commerce platform, which handles cards, digital wallets and local European payment methods. We never see or store your card number.
1. Cards
Debit and credit cards — including Visa, Mastercard and American Express, among the major networks — are accepted through PayPal’s card processing. You do not need a PayPal account to pay by card; choose the card option at checkout and enter your details in the secure field.
2. Digital Wallets
- Apple Pay — available on Safari and in Apple devices where the wallet is set up.
- Google Pay — available on Android and in Chrome where the wallet is set up.
- PayPal — pay from your PayPal balance, or from a card or bank account linked to it.
3. Local Payment Methods in Europe
If you are checking out from a country where bank-based payments are the norm, we support several:
- iDEAL — Netherlands
- Bancontact — Belgium
- BLIK and Przelewy24 — Poland
- EPS — Austria
- MyBank — Italy
- Trustly — much of Europe
- Multibanco — Portugal
Which of these appears at checkout depends on the country on your billing address, so you will only see the ones that apply to you.
4. Currency
All prices are in US dollars (USD). We do not currently offer multi-currency display at checkout. Your bank or card issuer converts the amount at its own exchange rate on the day, and may add a foreign transaction fee — that fee is charged by your bank, not by us, and we never see it.
5. When a Card Is Declined
This is the most common checkout problem we see, and it is almost never a problem with the card itself. Banks flag purchases from merchants based in China as potentially fraudulent and block them automatically — particularly on a first order.
- Call or message your bank and authorise a payment to HandMyth. Most declines clear immediately after this.
- Try PayPal with the same card linked — it routes differently and often succeeds where a direct card charge fails.
- Check the billing address matches what your bank holds. A single digit difference is enough to trigger a decline.
- Still failing? Email handmyth.com@gmail.com with the time of the attempt and the error message. We can often see what happened on our side.
6. Security
- Payment details are entered in fields hosted by our payment provider, which is PCI-DSS compliant. We never receive or store your full card number.
- The site is served over HTTPS on every page, including checkout.
- We will never ask you for your card number, password or one-time code by email. If you receive a message claiming to be from us that does, it is not from us.
7. When Payment Is Taken
Payment is taken at the moment you place the order. If we later cannot fulfil it — an item sells out, or a pricing error needs correcting — we refund you in full immediately. Refunds go back to the original payment method and take 5–10 business days to appear, depending on your bank. Full detail is in our Refund & Exchange Policy, and questions are welcome via our Contact page.
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